Support Fits My Working Hours Better Than Expected
Starting with WFHI, I thought the support calls would only be available during regular office hours, which often don’t match my schedule. But surprisingly, they were reachable when I actually needed help during late shifts with the dialer and database functions. The telephonic support was clear and efficient, making it easier for me to troubleshoot issues without long waits. The onboarding training also felt compact enough to fit in between my working hours without too much disruption. I did notice that the automatic updates sometimes triggered during my work time, causing brief interruptions, but that was a minor issue. Overall, the support availability pretty much aligned with the hours I work, which was better than what I had initially expected from a remote software setup like this.