5 out of 55 of 5Verified purchaseSupport and communication
Support fits my hours; that's all that matters
I've found the support hours align well with when I'm actually working, which is what matters most to me. Whenever I have had questions about the dialer or database features, telephonic support was available during those times without much waiting. The training sessions were scheduled keeping typical work hours in mind, making it easier to attend. Automatic updates rarely disrupted my usage since they usually happened outside my peak hours. Overall, communication and support availability suit my working routine, which I appreciate given my past experiences with other software providers.