5 out of 55 of 5Verified purchaseSupport and communication
Support felt surprisingly straightforward and quick
Honestly, I was worried there’d be heaps of repeated information or long waits on calls when I contacted support. But the experience was smoother than I expected. Each time I reached out by phone, I found the responses quite direct and to the point, and I didn’t have to explain my issue multiple times. Sometimes, I thought maybe I was missing something and that the wait would drag on, but that didn’t happen. They kept the focus on what was needed to progress with the software and training. It felt like genuine assistance rather than scripted replies. I can’t say it was perfect, but it was practical and considerate enough to keep me engaged.