Support felt steady even if ongoing setup was slow
I was hoping the setup process would be straightforward, but it turned out to involve more ongoing steps than I expected. While I appreciated the telephonic support being available, it seemed like much of what I needed to do was one-off and then a lot of follow-ups that made the entire process drag on longer than I expected. Support staff did seem able and ready to help when I called, which is something I grant. However, the balance of the setup being stretched over multiple sessions rather than mostly completed early was not exactly ideal for me. It wasn’t a disaster by any means, but the level of continuing interaction required did catch me off guard compared to what I assumed from the start. At the very least, the support’s consistent availability helped ease the feeling of it being a slow process. Overall, I kind of expected a lighter ongoing load after initial setup, so that was the main sticking point for me.