Support felt slow and repetitive, not my favorite
I had to contact support multiple times and felt stuck in a loop where I had to explain my problem again each time, which was frustrating. The telephonic assistance was patient but involved a lot of waiting and sometimes repeating the same details with different team members. On the plus side, when they finally understood my issue about the dialer setup, the guidance was clear and useful. I’d say they do try to help, but the repeated back-and-forth and waiting made the process longer than it should have been. I wish there was better continuity in communication so I wouldn’t have to start from scratch every call. That said, once issues were resolved, the software itself worked fine and the payment and invoicing steps were easy enough to manage without much hassle.