Support felt quite different, not sure if I'd do it the same way again
Using the telephonic support here made me think about how different it really is from other systems I've tried in the past. It felt a bit more personal, which was nice, but also sometimes the advice wasn't as direct as I expected. Before, I was used to quick and very clear-cut answers, while here the process felt more like a conversation that would meander a little before a solution was found. I'm not sure if that’s better or worse, just different. On one hand, it was comforting to get attentive support, and I felt there was a real effort to listen. On the other hand, sometimes I wished for more straightforward troubleshooting without the back-and-forth. Given this, I think I'd consider using it again only if the issue is complex enough to justify the deeper interaction, otherwise I might look for faster resolutions elsewhere.