3 out of 53 of 5Unverified experienceSupport and communication
Support felt overall okay but response times were mixed
The telephonic support was available when I needed assistance setting up the calling tools and understanding the database features. However, while some of my calls were answered quickly and my questions resolved efficiently, other times there were delays or I had to wait on hold longer than expected. The communication team was generally polite and knowledgeable, but the inconsistency in response times sometimes delayed my workflow. On the positive side, the training materials helped fill gaps when immediate support wasn’t accessible. So the overall experience was okay, though I would have appreciated more consistent responsiveness to make everything flow more smoothly through the week.