Support felt okay once the process settled in
Before signing up, I was curious about how responsive the telephonic support would be and whether communication would actually meet my expectations. Initially, it felt a little inconsistent—sometimes calls were quick, but at other times, the wait could stretch a bit longer than I hoped. However, after a few interactions and once I got familiar with the automated updates and how they streamline the workflow, I found the communication rhythm more predictable and helpful. The support team was generally informative and guided me through troubleshooting the calling tools effectively. I would say it matched my expectations after that initial adjustment phase, but the first experience didn't completely convince me. Overall, the communication balance is decent, although there's a slight room for improvement in response consistency to fully meet client expectations.