Support felt lacking, won’t want help again
My experience with telephonic support was frustrating and mostly unhelpful. When I needed guidance during setup, the staff seemed slow to respond and gave vague answers that didn’t really solve my problems. The communication felt disconnected, and I spent more time trying to explain my issues than getting actual solutions. The training material wasn’t detailed enough to replace direct support, leaving me feeling unsupported overall. Also, the invoicing process was more complicated than I expected, adding to the stress. Because of these issues, I doubt I’ll want to ask for help from WFHI again in the future. The tools themselves had potential, but poor support made the entire experience less worthwhile. I can’t say I’m impressed, and it felt like a drain on my time and focus rather than a useful assistance channel.