4 out of 54 of 5Verified purchaseSupport and communication
Support felt just like I’d expect, nothing more
The telephonic support was adequate for my needs and did match what I thought it would be like before I signed up. When I contacted them, the representatives were polite and got to the point without unnecessary delays, which I liked. However, I didn’t find it particularly outstanding either; it did what it was supposed to but didn’t exceed expectations or offer any surprising extras. Communication was clear and helpful for small issues, but for more complex questions, it sometimes took a bit longer to get full answers. In general, I would tell a friend it’s reliable and consistent, not flashy or overly responsive but good enough to resolve typical questions or hiccups in the workflow.