Support felt good but needed my own initiative
I felt optimistic about the support and communication overall. The team was approachable when I reached out, and they offered clear explanations over the phone. Yet, I found that a fair amount of troubleshooting required me figuring things out firsthand, especially when it came to configuring the dialer. The resources available via the software interface did help, but I couldn’t rely solely on quick fixes from support. In general, the balance between guided help and self-service seemed right, although I wish some steps were a bit clearer. Despite this, using the calling tools alongside the database integration was satisfying once it was all set up. I liked that priority assistance was available, which reassured me that I would get help when things got tricky. So, all told, support was helpful, but I did put in some work by myself to make it all click.