2 out of 52 of 5Verified purchaseSupport and communication
Support felt disappointing and confusing
I expected telephonic support to be much more helpful based on the initial descriptions from WFHI, but my experience was mostly disappointing. It didn’t quite match my expectations of quick and clear responses. When I reached out for help about setting up workflow automation, the guidance was vague and often repeated information I had already read in FAQs. The support calls also ran longer than I anticipated with pauses that felt like waiting for the person to check things on their end without an update on progress. The only somewhat positive part was the polite tone of the support staff, though that couldn't fully offset the slow problem resolution.