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WFHI review

Support felt better than what I used before, but I'm unsure

5 out of 55 of 5Unverified experienceSupport and communication

Support felt better than what I used before, but I'm unsure

I wasn’t expecting the support from WFHI to be significantly different from other software platforms I have used, but actually, it felt a bit better. Compared to what I’ve seen elsewhere, the telephonic support was more patient and seemed willing to explain issues without rushing through. That definitely helped me when I was struggling with the dialer and database features initially. On the other hand, I still faced moments where I wasn’t completely sure if my problem was fully addressed or just temporarily resolved. So overall, if I were telling a friend, I would say it’s a good experience but don’t expect miracles. The updates to the software happened automatically and seemed to help without interrupting, which is also an improvement compared to past services I have used. All in all, I liked the support here better, but I’m still on the fence about recommending it unreservedly.

Prerna DeshmukhKerala, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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