Support felt a bit up and down
Overall, my experience with the support and communication services was quite mixed. On one hand, the telephonic support team was responsive and willing to help when I faced issues using the dialer. However, some of the explanations felt a bit unclear, and I had to ask follow-up questions more than once. The onboarding flow was reasonably smooth, but I occasionally wondered if the right amount of information was provided early on to avoid confusion. I think if I need help again next time, I might call them but also try to troubleshoot a bit myself first, since the support might not always clarify everything efficiently. It felt like they were trying to be helpful, but there was room for improvement in how clearly they communicated. I appreciate their honest effort, but I’m not fully confident support will always solve all my questions quickly and completely in the future.