Support faltu explanation deta tha
Mujhe lagta tha jab support se baat karunga toh sab clear ho jayega, par yeh nahi hua. Main jab unko apni problem batata tha toh woh jo jawab dete the, woh pura samajh nahi aata tha. Matlab instructions aise di jaati thi jaise main pehli baar pooch raha hoon, lekin main repetitive cheezain try kar chuka tha. Shayad support ki communication thodi zyada technical thi, lekin clarification dene mein woh patience kaafi kam tha. Kai baar toh mujhe doubt hua ki main sahi tarah discuss kar raha hoon ya nahi kyunki unhone meri problem ko theek se samjha hi nahi tha. Yeh bhi tha ki unke replies thode late aate the, jis se frustration badhta tha. Support ka use karte waqt lagta tha ki mujhe baar-baar dohraana padega apna query, aur clearly step-by-step explain karne ka scope bahut kam tha. Main pura confident nahi tha ki mera question sahi tarah se solve hoga ya nahi. Overall, expected thi better communication aur samjhane ki capacity, jo ke mere hisaab se miss hui thi.