Support failed to meet my needs
My experience with the support was frustrating, especially when compared to other systems I have used before. The representatives often seemed unable to provide clear solutions, and when they did, it took far too long for them to understand the issue. Unlike other services where help feels prompt and knowledgeable, here my queries felt repeatedly brushed off and unresolved. I tried the telephonic support multiple times but left conversations more confused than before calling. This made troubleshooting simple software questions unnecessarily complicated. It’s disappointing because the concept and software have potential, but without sufficient support, progress feels stunted. Overall, I am unhappy and don’t feel the support matches the standard I expected based on past experiences with remote workflow tools.