support explanations were kinda lacking and left me hanging
Honestly, I found the support pretty frustrating because they didn’t really explain things clearly enough for me. Every time I called, they gave me answers but they were kind of vague and often I had to ask again for clarification. I expected a bit more straightforward help especially when it came to setting up the dialer and using the database feature. It felt like they wanted to rush through the call without making sure I actually understood what to do next. This made the whole sign-up and onboarding process a bit exhausting. Invoicing was okay but when I needed to understand some technical aspects of the software, the support communication wasn’t helpful at all. They could have used simpler language or maybe some follow-up messages to explain better. Overall, the support left me in the dark at times, and I sometimes ended up figuring things out myself because not everything was made clear over the phone. So yeah, what was missing the most was clear and patient explanations to really support using the software confidently.