2 out of 52 of 5Verified purchaseSupport and communication
Support explanations thode unclear laga, thodi kami thi
Mujhe laga ke jab mene support ko contact kiya, toh wo zyada clearly explain nahi kar paaye the kaise software ke features properly use karne hain. Thoda elaborate karna chahiye tha, kyunki kuch samay mere liye confusing tha ki dialer ya database ko kaise integrate karoon mere workflow ke saath. Training ka jo part tha, wo kaafi general tha, jo meri specific queries ko cover nahi karta tha. Phone pe bhi answers kabhi straightforward nahi the, matlab mujhe lagta hai ki support team ke paas aur detailed script ya guides honi chahiye thi. Overall, main appreciate karti hoon ki effort toh kiya supportive hone ka, par clarity missing thi jo mujhe zyada help karti. Thoda aur structured explanation mile toh better hota.