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WFHI review

Support explanations clear nahi thi, shayad dobara na karu

2 out of 52 of 5Verified purchaseSupport and communication

Support explanations clear nahi thi, shayad dobara na karu

Mujhe jab software ke kuch functions ke baar mein questions the toh maine support team ko call kiya. Jo explanations diye gaye wo zyada clear nahin lage, especially jab mujhe dialer ke advanced settings samajhni thi. Shayad ye issue meri samajh mein kamzor hone ka bhi ho sakta hai, lekin mujhe lagta hai ki support ki taraf se clear aur simple language mein guidance deni chahiye. Waiting time support line par theek tha, par jab mujhe step-by-step help chahiye thi toh responses kaafi generic lage. Agar mujhe future mein dobara assistance ki zarurat pade, toh main hesitant hounga ki main wahi process repeat karu. Overall, support team friendly thi, par mujhe detailed aur effective samjhaane mein kami mehsoos hui. Main dekhta hounga ki kya software ki self-help resources kaafi kaam mein aate hain ya nahi, kyunki direct support se mera experience thoda disappointing raha.

Aarav Angad RaoMadhya Pradesh, IndiaExperience: Published:
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The reviewer's payment for a named WFHI plan was matched to a WFHI record.

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