Support explanations bilkul clear nahi the
Mujhe lagta hai ki support team ne jo explanations diye woh bilkul confusing the. Jab maine kisi issue ke liye call kiya, toh unhone itni complicated language mein baat ki ki mujhe samajhne mein problem hui. Jo process explain kar rahe the, uska koi logical flow nahi tha, aur main baar baar wohi sawal karna pad raha tha. Yeh problem tab zyada badh gayi jab mujhe detailed step-by-step guidance chahiye tha, lekin instead of simplify karna, wo aur jyada mushkil bana dete the. Phone par bhi patience kam tha jaisa ki main mehsoos kar raha tha. Jo mujhe lagta tha ki support ki strength honi chahiye, woh yahan nahi dikhi. Mujhe laga ki communication kaafi poor tha, matlab itna clear hona chahiye tha ki kisi ko repeat question na karna pade. Overall experience kaafi negative raha just because clear guides nahi the support side se.