4 out of 54 of 5Unverified experienceSupport and communication
support explained things well but took some effort
I found the support communication pretty clear for the most part but it still took a little effort on my side sometimes. Like when I had to figure out how the automatic updates were rolling out, the explanations were good but I had to ask a few extra questions before it really made sense. The telephonic help didn’t feel rushed which was nice, but the details were sometimes a bit technical so I had to focus hard to keep up. Overall though it was definitely helpful and I didn’t feel lost at any point. The sign-up and payment process was straightforward too but support’s explanations about invoicing could be simpler in future. Just a small reservation because I think a little extra clarity would really improve the whole experience.