Support explained most things well, though a few times were confusing
The support team generally explained the setup clearly, especially regarding how to use the calling tools and dialer features. It was pretty straightforward to follow their guidance when getting the database started during onboarding. The training sessions helped me understand the process, though one point about automatic updates was a bit vague; I wasn’t sure if it required any manual intervention on my side. I had to ask for some clarification, which was provided but not as thoroughly as other aspects. Despite that, the explanations I received led to a usable outcome and I didn’t face any major hangups. Still, a little more detailed info about ongoing maintenance would make things easier for newcomers. Overall, the support worked well for moving me through the necessary steps, with only a small reservation about some of the update procedures being a tad unclear.