3 out of 53 of 5Unverified experienceSupport and communication
Support explained invoicing well but missed detail on dialer fixes
First, I reached out to support to clarify the invoicing and payment process, and they walked me through it patiently, explaining each step clearly and making the entire procedure easy to follow. However, when I reported an issue with the dialer tool where calls would occasionally drop, the explanation I received was much less detailed and a bit vague, leaving me unsure if the problem was completely resolved. They did follow up later with some automatic updates aimed to fix bugs, which helped somewhat, but the communication on this part wasn’t as thorough. So overall, the support was reliable for some topics, but inconsistent when it came to technical troubleshooting of the calling tools.