2 out of 52 of 5Verified purchaseSupport and communication
Support explain karne mein utna clear nahi tha par phone support theek tha
Mujhe agar batana ho to support system se samajhne mein thoda waqt laga kyunki explanations clear nahi dete the, bahut jargon use karte hain jo mera experience thoda mushkil bana deta tha. Lekin agar baat karein telephonic support ki, toh usme patience tha jo main appreciate karti hoon. Phone par queries ko dhyan se sunna aur priority assistance dena achha lag raha tha. Agar written communication thoda aur simplified hota toh main zyada achha samajh pati aur shayad kam frustration hoti. In dono cheezon ke beech, mujhe lagta hai ki mujhe kaafi effort lagana pada samajhne mein, par agar dono ko improve kar diya jaye toh kaafi help milegi logon ko.