First, I found the initial setup process somewhat straightforward, and the documentation helped with

First, I found the initial setup process somewhat straightforward, and the documentation helped with

First, I found the initial setup process somewhat straightforward, and the documentation helped with the basic parts. However, when I ran into issues later on, the support didn’t quite keep up. It felt like a lot of the problems resurfaced despite my attempts to get clarity, suggesting that ongoing support wasn’t proactive or as helpful as it should have been. Unlike the initial onboarding, subsequent queries often required long waits or repeated follow-ups which became frustrating. While one aspect that worked well was the payment and invoicing system which was fairly consistent and smooth, unfortunately, that was balanced out by the unreliability of customer service during actual usage. Overall, this felt like a one-off initial setup that you manage mostly on your own once started, rather than a system backed by dependable ongoing communication to keep things running smoothly.