4 out of 54 of 5Unverified experienceSupport and communication
Support experience was good but thoda aur clear hona chahiye
You know, I expected ki support thoda faster aur more helpful hoga before I signed up. Jab main first time call karti thi, response time thoda lamba lagta tha aur kabhi kabhi jo answer milte the woh thoda generic lag rahe the. Lekin overall, jo telephonic assistance milti hai woh kaafi achhi hai aur jab main doubt poochti thi toh samajhne ki koshish zaroor karte the. Itna clear nahi tha ki har baar mujhe har detail dobara repeat karni padegi, mujhe laga tha thoda zyada personalised help milegi. Par haan, jo training shi se design hai aur software usage ko explain karta hai, woh appreciate karungi. Payment process thoda complicated laga but staff ne support kiya. Thoda aur smooth communication helpful hoti.