Support experience was frustrating, lagta tha sab ignore kar rahe hain
Maine WFHI ke software aur support ko try kiya, par day to day support ka experience bilkul thanda raha. Jab software mein koi problem aayi, toh support ke liye phone uthaya lekin response inconsistent tha. Kabhi support team phone uthati, kabhi na bhi karti; ek baar main thoda detailed explanation dene ki koshish ki, par lagta tha ki unhone mere problem ko seriously nahi liya. Automatic updates ke baad bhi kuch tools sahi se kaam nahi kar rahe the, jo mujhe baar baar call karna pad raha tha. Billing aur payment ke process mein bhi clarity nahi thi, invoices se samajh nahi aa raha tha ki kya charge hua. Dialer ka use karte waqt lagta tha ki system hang kar raha ho, aur mujhe baar baar manually session restart karna padta tha. Overall puri process mujhe bahut frustrating lagi, kyunki main expect karta tha ki priorities ke hisaab se support milega, par aisa nahi hua. Yahan tak ki mujhe lag raha tha ki mere issues ko ignore kiya ja raha tha, jo bada disappointing tha. Simply, ye poora experience kaafi unsatisfying aur thoda time waste lag raha tha.