Support experience was a breath of fresh air compared to before
I'd say WFHI's support stands out clearly from what I'd used earlier. The way they communicate is straightforward, no jargon or confusing terms, which felt really refreshing. Telephonic support was quickly accessible and they provided answers that made sense, something missing in my previous experiences. The automatic updates happening in the background also saved a lot of time and hassle compared to the patchy update process I had faced earlier. Their invoicing was clear and easy to understand, and sign-up was smooth. Overall, the entire interaction felt professional yet approachable, making the whole software easier to handle than before. I felt genuinely supported rather than just directed, which is a big deal when working remotely and relying on software to keep things running. So yeah, it was definitely a much better support environment than before, and I appreciate that a lot.