5 out of 55 of 5Verified purchaseSupport and communication
Support experience thoda mixed tha par samajhdari se handle hua
Mujhe WFHI ke support se baat karni padi top-up queries ke liye, aur overall jo experience raha usmein dono sides the. Pehle, mujhe thoda wait karna pada before getting through to the right person, aur response mein bhi kuch steps repeat karne pade. Lekin jab ek baar proper connection hui, toh support team ka approach kaafi focused aur patient tha. Unhone mere doubts ko step-by-step clear kiya, jo appreciate karne layak tha. Phone support sessions thodi der ke liye focused calls me badle jahan mujhe bar bar repeat karna nahi pada. Overall, jo feeling banti hai woh hai ki they really want to help even if thoda process slow hota hai kabhi. Mujhe lagta hai is tarah process thoda aur streamline ho toh aur acha hoga.