3 out of 53 of 5Verified customerSupport and communication
support experience thoda mixed raha, par ek cheez achi lagi
Mujhe pehle laga tha ki support bilkul tez hoga lekin jab maine call kiya toh wait thodi der lambi thi. Phir jab baat hui toh support team ne kaafi patiently samjhaya, jo ki accha tha. Unhone mere software ke dialer aur database ke features step by step samjhaye, lekin thoda technical language use karna aisa laga jo pehle samajh nahi aaya. Mujhe laga tha ki software ke labels thode clear honge, par wo complex nikle. Poore experience mein ek baat jo pasand aayi woh yeh thi ki unhone mera har sawal seriously liya aur properly jawab diya, matlab thoda baaki sab ke bawajood yehi cheez standout rahi.