Support experience thoda mixed lagaa
Jab mujhe support se baat karni padi, toh mujhe laga ki response decent tha, matlab they tried to help par har baar details mein clarity nahi milti thi. Kabhi kabhi mujhe lagta tha ki shayad mujhe khud zyada samajhna hoga software ka, kyunki unka support har choti choti problem solve nahi kar pata. Support calls ke dauran tone friendly tha aur patience tha, jo acha laga. Payment aur invoice process clear tha, koi dikkat nahi hui wahan. Lekin main sure nahi hoon ki agle time mujhe fir se help chahiye hogi ya main zyada rely karta rahunga unpe. Overall, support experience thoda confusing raha, matlab to decide karna mushkil hai ki main kitna reliance banaoon unpe. Shayad agar training thoda aur detailed hota, toh better feeling aati. Toh support ke saath mera overall experience thoda mixed hi raha.