Support experience thoda lamba hua but manageable tha
Pehle toh mujhe lag raha tha support milega jaldi aur saari cheezein easily solve ho jaayengi. Lekin jab main WFHI ki telephonic support se contact karne ki koshish kar rahi thi, toh thoda lamba samay lag gaya baat connect hone mein. Jab baat hui, toh support team ne achhe se samjhaya, lekin mujhe bhi kuch cheezein khud se hi samajhni padi, jaise ki database feature ko kaise update karna hai. Training fun toh helpful thi, lekin usmein kuch specific steps miss ho gaye the jo mujhe solve karne padhe. Invoicing process theek thi, aur payments smoothly huye, which was a relief. Software updates automatic aane lage the, isse kai baar naye features samajhne mein thoda waqt laga. Overall, time thoda zyada laga support ke saath interact karne mein, par experience itna bura nahi tha. Main expect karti thi ki sab kuch thoda seamless hoga, par phir bhi sab manage hua.