Support experience thoda disappointing tha, not fully confident
Maine software use karna start kiya tha aur support se baat bhi ki thi, par end tak mujhe poori tarah comfort nahi hua. Sign up aur payment process to theek tha, woh smooth raha aur invoice bhi time par mili. Lekin jab problem aayi dialer ya database mein, toh support ne expected help nahi di. Lagta tha jaise woh apni taraf se pura information nahi de rahe hain, sirf basic hi batate rahe. Automatic updates thodi confusing thi aur training sessions bhi itne detailed nahi lage. Phone pe baat karne ke baad bhi mujhe laga ki jitni madad chahiye thi, woh properly nahi mili. Soch raha hoon ki agli baar kahi aur try karun kyunki yahan confidence build nahi hua. Thoda aur samajh aur help chahiye thi jo mujhe nahi mila. Bas itna kehna chahta hoon ki overall support experience disappoint karne wala raha.