Support experience thoda disappointing laga, beginners ke liye mushkil
Maine jab pehli baar software ka use start kiya aur mujhe kai questions the, maine support team ko call kiya. Pahle toh response thoda delayed tha, jo mujhe confident feel karwane mein fail raha tha. Fir jab phone par conversation hua, mujhe lag raha tha ki instructions generic hain aur mera specific issue samajh nahi pa rahe. Training ke dauran jo kuch sikha tha, usmein confusion reh gaya ki dialing tools ke features ko kaise effectively use karun. Main samajhti hoon ki agar user already thoda tech-savvy hai toh yeh support theek lagega, par mere jaisi jo beginner hain, unke liye thoda challenging ho sakta hai. Telephonic support ne mujhe ek do baar guide kiya lekin baar baar repeat karne ki wajah se mera patience kam ho gaya. Ultimately jo main chahti thi ki main bina problem ke system use karun, woh poori tarah nahi mili. Toh mere hisaab se yeh support un logon ke liye suit karegi jo basic understanding ke saath aate hain, beginners ko shayad aur detailed guidance chahiye hogi. Thoda aur structured assistance helpful hota.