Support experience thoda confusing tha, but not totally bad
Mujhe WFHI ke support ko leke thoda mixed feel hua hai. Jab main unke software ke issues samajhna chah raha tha, toh ek taraf response time thik tha, phone par baat karna direct aur clear laga. Par dusri taraf, zaruri information milne mein kabhi kabhi thoda jaada time lag gaya, especially jab mujhe database features ke baare mein detailed help chahiye tha. Search karne mein bhi software ke portal par thodi dikkat hui, kyunki options itne clearly arranged nahi the, aur mujhe manually explore karna pada. Lekin unke automatic updates kaafi useful lage life ko aasaan banane mein, aur telephonic support mein jo patience tha, wo bhi samajhne layak tha. Overall, nai feeling ye hai ki unka support system thoda better organize ho sakta hai, par koi badi problem nahi thi, bus thodi si delay aur confusion thi jo kabhi-kabhi aati hai.