Support experience thoda below expectations hai
Pehle main ek different service use karti thi jisme support thoda zyada responsive aur helpful lagta tha. Yahan pe overall communication theek hai, lekin woh woh clarity nahi deti jo main pehle expect karti thi. Kabhi kabhi calls pe dikkat hoti hai aur issue explain karne mein time zyada lagta hai. On the positive side, staff polite hote hain aur sign-up process smooth raha, jiski wajah se initial impression acha tha. Par support jo main daily hour based use karti hoon, woh tribulations occasional lagti hai. Mujhe lagta hai ki agar support timing flexible hota aur thoda fast response milta, toh better experience hota. Overall, software ki features acche hain, lekin support ka jo comparison main kar rahi hoon apne pehle use se, woh thoda kamzor raha. Isliye main ise average ke neeche rating dungi, jaise ki abhi bhi main soch rahi hoon apne options par.