Support experience thoda alag tha compared to pehle
Mujhe laga tha ki support thoda better hoga kyunki maine pehle different platform use kiya tha, jahan se response time fast tha aur communication zyada clear thi. Lekin yahan telephonic support main thoda confused feel kar rahi thi, kyunki jab bhi call karti thi, usually mujhe wait karna padta tha aur solutions thode generic lag rahe the. Training sessions thik thi, par jab specific queries aayi, toh mujhe aisa laga ki unka response thoda slow tha. Pehle wale software mein thoda zyada personalized support milta tha, jo yahan missing tha. Phir bhi, vo dialer aur database features theek kaam kar rahe the, toh main uss part ko acha samajh sakti hoon. Overall, expectations ke hisaab se thoda kam mila mujhe, aur communication frustrating lag raha tha kabhi kabhi.