Support experience thoda alag sochi thi
Mujhe WFHI ki telephonic support pehle jo systems maine use kiye the unke mukable mixed experience diya. Sabse achi baat ye hai ki call karne par support team reasonably polite thi aur basic queries ka jawab milta tha. Lekin kabhi kabhi delays hoti thi, jahan tak previous software ka sawal hai, wahaan response thoda quick tha. Training sessions mein bhi thodi confusion rahi initial stage me, jisse mujhe manually hints lene pade. Dialer tool ka interface zyada user-friendly nahi tha, par database feature thik-thak kaam karta raha. Invoice aur payment process relatively straightforward tha. Mujhe overall lagta hai ki agar support mein thodi aur efficiency ho toh experience aur better hota. Phir bhi system functional raha aur main aage istemal karne ke liye ready hoon. Thoda improvement chahiye jisse customers ko consistent madad mil sake.