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WFHI review

Support experience thik thi, par dobara karungi sochungi

3 out of 53 of 5Unverified experienceSupport and communication

Support experience thik thi, par dobara karungi sochungi

Mujhe support team se contact karne mein thoda time laga initially, kyunki mujhe wo exact help area milna mushkil tha. Lekin jab finally mila, toh explanation clear thi aur patience ke saath samjhaaya gaya. Dialer aur calling tools mein kuch updates toh useful lage, par unki documentation thodi confusing thi, jo mujhe delay kar rahi thi. Yeh lag raha tha ki training material mein bhi kuch cheezein adhoori thi, especially onboarding ke baad jab kuch features explore karni thi. Invoicing process simple thi aur payment gateway smoothly kaam kar raha tha, isme koi dikkat nahi aayi. Overall, mujhe laga online portal mein database feature ache se integrate hua par thoda aur user-friendly hona chahiye. Telephonic support se baatein karne ke baad bhi kabhi kabhi quick solutions nahi mile. Toh agar dobara karoon, toh expect karungi ki onboarding aur support phrases aur zyada streamlined hon. Lekin haan, main yeh bhi jaanti hoon ki regular automatic updates se platform improve hota rahega aur main future mein better experience ki ummeed karti hoon.

Vaishali SinghalMeghalaya, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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