Support experience thik tha, par dobara consider karungi
Mujhe WFHI ka telephonic support use karna pada kyunki mujhe kuch technical help chahiye thi during onboarding. Initially, mujhe lag raha tha ki support easily available hoga, kyunki website pe clear numbers aur timings diye gaye the. Par jab call kiya toh wait time thoda zyada tha aur representative ko mera specific issue samajhne mein thoda time laga. Phir bhi, wo patient the and basic solutions sahi diye. Database feature ke bare mein detailed explanation dena thoda mushkil laga unke liye. Training videos helpfull thi, lekin agar support thoda prompt mil jata toh better hota. Mujhe yeh feeling hai ki agar main fir se support lene ki zarurat padti toh main shayad dobara call karungi, par shayad online FAQs se pehla try karungi. Overall, communication acha tha par accessibility aur issue resolution mein thodi improvement chahiye, especially for complex workflows jo main manage kar rahi thi.