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WFHI review

Support experience thik hai

4 out of 54 of 5Verified customerSupport and communication

Support experience thik hai

Mujhe lagta hai ki support experience overall thik hai lekin thoda time waste bhi hua hai, aur repetition bhi. Jab main support ko call karti thi, toh ek hi sawaal baar baar pucha jata tha, jo thoda annoying tha. Lekin log patience se baat karte the, aur issues solve karne ke liye koshish bhi achhi karte the. Waiting kabhi kabhi zyada thi, specially jab multiple issues ek saath report karni thi. Jo automatic updates hain, unka fayda hua, software ka performance better hua training ke baad. Lekin agar support kaam fast karte toh aur bhi acha lagta. Invoicing aur payment process simple aur clear thi, jaise ki koi extra complication nahi hui. Mujhe yeh lagta hai ki overall agar thoda aur efficient support mil jaye aur repetition kam ho toh main definitely aur use karungi software. Mere liye training flow theek tha, chahe kabhi kabhi steps thode confusing lage but phone pe support se clarify ho gaya. Toh straightforward-tarike se kahoon toh support thik thak tha aur main aasani se apne remote workflows ko manage kar payi hoon.

Varsha BalanMizoram, IndiaExperience: Published:
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