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WFHI review

Support experience thi mixed, overall results okay rahe

3 out of 53 of 5Verified purchaseSupport and communication

Support experience thi mixed, overall results okay rahe

Maine pehle bhi kuch tools use kiye the remote workflows ke liye, toh comparison karna thoda easy tha. Pehle jo support tha, wo thoda slow aur confusing lagta tha, par yahan telephonic help mein mila kuch relief. Lekin kabhi kabhi response time thoda lamba laga aur thodi clarity ki kami bhi thi. Unke communication style mein thoda improvement chahiye, like kabhi kabhi jaise baat circle kar rahi thi, samajhne mein thoda time lagta tha. Onboarding process acha tha, easily samajh aa gaya ki software kaise handle karna hai, aur training sessions bhi theek lage. Auto updates ke baad system mein chhoti moti glitches aayi, jo ki thoda frustrating thi. Lekin overall, database feature achha fit hua mere workflow ke saath, dialer tools theek kaam kar rahe the. Toh main kahungi, kuch cheezein toh achhi thi aur kuch mein thoda aur effort chahiye tha, matlab mujhe lagta hai ki balance mila, dono achhe aur thode bekar parts ka.

Swara NagarajanTamil Nadu, IndiaExperience: Published:
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