Support experience theek tha, par main dubara try nahi karunga
Maine WFHI ke support ko baar-baar contact kiya tha, par zyada tar time lagta tha response milne mein. Kabhi kabhi call bhi roj hona tha par delay ho jata tha, ya pickup nahi hota tha. Ek baar dialer ke ek feature mein problem aayi aur technical team ko repeatedly batana pada tha, lekin woh samajhne mein der karte the. Haan, ek baat achhi thi ki automatic updates to acche se chal rahe the, system smooth chalta tha jab tak usage kar raha tha. Training disposable thi, koi extra help nahi mili jab problem seedhi samasya technical function mein aayi thi. Payment process theek-tha, simple invoicing thi. Par support ke bina continuous chalana mushkil tha. Main expect karta tha ki telephonic support thoda proactive ho sacake, bina baar-baar follow-up ke, lekin unfortunately aisa nahi tha. Overall experience thoda frustrating raha, toh main abhi ke liye software ko phir se use karne ka plan nahi bana raha hoon. Bade level pe stability to thi, lekina support team se better communication hona chahie tha. Wo ek baar efficient response dete toh thoda farak padta, par abhi main usse apna main tool banane se bachunga.