Support experience tha bas average, expectations se kam laga
Maine pehle socha tha ki support kaafi quick aur efficient hoga, par jo mila wo kuch alag tha. Phone pe jab baat ki toh lagta tha ki har baar mujhe bar bar apni problem dobara bataani pad rahi hai, jo kaafi time-wasting tha. Support agents ne apni taraf se help ki koshish ki aur sach kahun toh unki friendly attitude achhi thi, par jo communication thi woh mere expectation se match nahi karti thi. Kabhi kabhi lagta tha ki clear instructions nahi mil rahi thi, aur thoda frustration badhta ja raha tha. Haan, ek positive baat ye thi ki finally koi ek baar toh meri issue solve ho gai, lekin wo process itna smooth nahi tha jitna description mein suna tha. Overall, lagta hai ki maine thoda zyada expect kiya tha support se jab ki asli mein wo zyada organised nahi tha. Is wajah se puri support ka experience mujhe thoda disappointing laga, aur future mein shayad main over phone support pe itna rely nahi karunga. Conversation thodi zyada casual lagi aur updates bhi late milte the.