Support Experience: simply disappointing
I have been through multiple calls and emails with the support team and still felt no progress. Each time I explained the issue, it seemed like they did not understand my problem or provide a solution that actually worked. The communication was slow and did not inspire confidence. By the end of the interactions, I was more frustrated than when I started, feeling that my concerns were ignored and that the assistance promised was just empty words. The lack of follow-through and the inability to resolve even basic questions left me with no trust in their telephonic support or priority assistance. It was exhausting to repeat myself without meaningful results. Honestly, it’s one of the worst support experiences I've faced with any software service, and I would not recommend relying on their communication channels.