Support experience se seekh ke main shaayad dobara try nahi karunga
Maine jab support team ko call kiya, toh initial response time thoda acha tha, lekin jab actual issue bataya toh mujhe laga ki woh log meri baat nahi samajh rahe the. Multiple times mujhe repeat karna pada apna problem, aur lagta tha ki call centre wala bas usi script pe atka hua tha. Communication mein thoda gap tha, kisi bhi baar clear instructions nahi mile ki agla step kya hona chahiye. Mere liye yeh experience frustrating raha kyunki main jaldi se apna kaam set karna chahta tha par woh ho nahi paya. Jab tak problem solve nahi huyi tab tak lagatar calls karni padi, jo time waste thi. Confidence zero tha ki agar dobara bhi koi issue aaye toh mujhe sahi support milega, isliye main sochta hoon ki aage se shayad main is service ko dobara use nahi karunga. Agar customer care thoda zyada empathetic aur problem-solver approach se baat karta toh shayad alag feeling hoti. Overall, support communication ne mera kaam aur slow kar diya jo mujhe bilkul pasand nahi aaya.