Support experience samay ke hisab se okay tha
Main jis tarah kaam karti hoon, us hisaab se suna tha ki telephonic support flexibility kaafi honi chahiye. Support kaafi helpful raha but kabhi kabhi main jab late shaam mein call karti, toh thoda wait karna padta jo thoda inconvenient hota hai. On the other hand, day time mein response kaafi tezi se aaya aur queries ka solution mil gaya. Communication ke dauraan mujhe lagta hai ki agents disposable nahi the, matlab repeatedly use kar sakti hoon unki madad, which is comforting. Training sessions bhi smooth the, joh onboarding ko easy banate hain. Payment aur invoicing process mein bhi koi major dikkat nahi aayi. Toh simply bolun toh overall experience thik-thak tha, thoda aur quick support hota toh zyada accha lagta, lekin phir bhi ye basically kaam kar gaya jo chahiye tha.