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Jab main support ke liye contact kar rahi thi, toh pehle toh confidence tha ki sab smoothly chalega.

3 out of 53 of 5Unverified experienceSupport and communication

Jab main support ke liye contact kar rahi thi, toh pehle toh confidence tha ki sab smoothly chalega.

Jab main support ke liye contact kar rahi thi, toh pehle toh confidence tha ki sab smoothly chalega. Jo training gentle thi, uske baad mujhe laga ki telephonic support bhi aise hi help karega. Shayad is wajah se jab woh technical queries ka answer dena shuru kiye, toh thoda mismatch laga un reporting ke baare mein jo mujhe expect thi. Unhone zaroor time diya aur patience dikhaya, par kabhi kabhi response dohraana pada, jo thoda frustrating tha. Database se related issues pe toh unki guidance kaafi clear thi, lekin jo complex software glitches the, unme solution thoda time laga milne mein. Training sessions aur onboarding flow mujhe acha laga, par support call mein kuch uncertainty thi, soch rahi thi ki aage chalke aur strong assistance milegi. Matlab, main mixed feelings ke saath khush hoon, kyunki jab samajh aaya toh help achhi di, par shuruaat mein thoda wait aur repeat karna pada.

Harini KhuranaMaharashtra, IndiaExperience: Published:
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Unverified experience

The experience has not been matched to any WFHI record. It is published as an unverified account and labelled as such — verification is not required for a review to be published, and a label may be added later if evidence turns up.

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