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WFHI review

Support experience mixed tha, par dobara toh try karunga hi

3 out of 53 of 5Verified customerSupport and communication

Support experience mixed tha, par dobara toh try karunga hi

Support system ne mujhe kuch aspects me pasand aaya aur kuch me thoda toh disappointment hua. Jab main unse contact karta tha toh baar baar apni baat repeat karni padti, jo thoda inconvenient tha kyunki mujhe lagta tha ki pehle wale conversation ka record available hona chahiye tha. Bahut baar wait bhi kar raha tha jab tak ki koi agent available hota. Lekin jab finally baat hui toh unhone patiently meri problem sunni aur samajh ke solution dene ki koshish ki. Haalaanki speed thodi kam thi, par phir bhi communication kaafi respectful tha. Ye overall experience mujhe bilkul negative nahi laga, bas thoda aur smooth hona chahiye. Mein sochta hoon ki agar thoda aur training milti support team ko ya features better hote, toh mujhe zyada faida hota. Par fir bhi, is baar ka experience mujhe naukari ya kaam ke liye prepare kar raha hai, aur iss aspect ko dhyan me rakhte hue, main dobara is service ko use karne ka irada rakhta hoon.

Nagesh ChadhaPuducherry, IndiaExperience: Published:
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