3 out of 53 of 5Verified customerSupport and communication
support experience mein thodi alag surprise thi
Maine support se contact kiya tha webinar ke baad, aur laga ki kaafi smooth rahega par thoda time laga unke response mein. Ek side pe help mil gayi join karne mein aur dialer setup karne mein, wo achha tha. Par database integration par jab query raise ki toh thoda delay hua response mein. Mujhe laga tha ki on-boarding ke dauran clarity milegi sab steps pe. Overall communication theek tha, lekin kabhi kabhi lagta tha ki thoda aur prompt hote toh aur achha hota. Phir bhi training sessions aur demonstrations theek the, jo ki kaafi madadgar rahe, especially jab calls ka workflow samajhne ki baat aayi.